Refund policy

6.1 Your Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

To cancel, contact us at: simplifircsales@outlook.com

6.2 Returns Process

Items must be returned within 14 days of notifying us.

Items must be unused and in original condition and packaging.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

A return address will be provided after contacting us.

We recommend using a tracked service, as we cannot accept responsibility for lost returns.